Our Method vs Theirs

As a boutique developer, emGov offers quality products to a select family of smaller municipal and utility customers. All products are Microsoft cloud based, totally integrated, and supported by our exceptional customer service department. Our team has been building and supporting solely municipal/utility applications since 1976, and prides ourselves in serving our family of customers with modern, functional, easy-to-use applications. No big license fee. No extensive RFP required. Our focus is on satisfying your software needs for years to come (we have customers who have used our software since 1976 - 43 years!!)

 

Company

Comparison	emGov emCierge Way	Why This Matters
Experience	Average Experience 15+ Years	Solely Municipal application development Since 1976.
Focus	Smaller municipalities and utilities	Concierge service and focused applications, with reasonable cost
Expertise	Focus on development and support	Developers who Implement and Support

 

Applications

Comparison	emGov emCierge Way	Why This Matters
Technology	Open Source	Technology changes, open source protects our customers from obsolescence
Location	Microsoft Cloud based	Microsoft manages backups, security, resources - no inhouse servers needed
Integration	All applications inter-operate	Consistent, single point of entry ensure accuracy and ease
Document Management	All applications integrate document management	Documents are available wherever the applications are used
Remote Operation	Any place internet is available	Supports field operations (inspectors) and remote workers

 

Method

Comparison	emGov emCierge Way	Why This Matters
License	No up-front license fee	Easy to begin using product. No risk
RFP	Usually not needed	RFP is optional. Can try product without long term contractual committment
Customizations	Encouraged	Competitors discourage - easier if you use the 'Vanilla' product. We encourage because this improves our product
Training	Online or Onsite	Onsite if desired. Scheduled classes online. Training videos included.
Conversion	Easily done from excel spreadsheet data	Conversion is the biggest risk in implementation. Our experience allows us to modernize convert steps

 

Support

Comparison	emGov emCierge Way	Why This Matters
Reputation	Absolutely top-notch	Our customer longevity proves the excellency of our customer service department
Method	Integrated issue management	Issue management built into the applications from development